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Chapter 3 Towards Hotel Life VI

A week before Easter the guests of the Rutland Hotel in the Broad Walk, Buxton, being assembled for afternoon tea in the "lounge" of that establishment, witnessed the arrival of two middle-aged ladies and two dogs. Critically to examine newcomers was one of the amusements of the occupants of the lounge. This apartment, furnished "in the oriental style," made a pretty show among the photographs in the illustrated brochure of the hotel, and, though draughty, it was of all the public rooms the favourite. It was draughty because only separated from the street (if the Broad Walk can be called a street) by two pairs of swinging-doors--in charge of two page-boys. Every visitor entering the hotel was obliged to pass through the lounge, and for newcomers the passage was an ordeal; they were made to feel that they had so much to learn, so much to get accustomed to; like passengers who join a ship at a port of call, they felt that the business lay before them of creating a niche for themselves in a hostile and haughty society. The two ladies produced a fairly favourable impression at the outset by reason of their two dogs. It is not every one who has the courage to bring dogs into an expensive private hotel; to bring one dog indicates that you are not accustomed to deny yourself small pleasures for the sake of a few extra shillings; to bring two indicates that you have no fear of hotel-managers and that you are in the habit of regarding your own whim as nature's law. The shorter and stouter of the two ladies did not impose herself with much force on the collective vision of the Rutland; she was dressed in black, not fashionably, though with a certain unpretending richness; her gestures were timid and nervous; evidently she relied upon her tall companion to shield her in the first trying contacts of hotel life. The tall lady was of a different stamp. Handsome, stately, deliberate, and handsomely dressed in colours, she had the assured hard gaze of a person who is thoroughly habituated to the inspection of strangers. She curtly asked one of the page-boys for the manager, and the manager's wife tripped rapidly down the stairs in response, and was noticeably deferential--Her voice was quiet and commanding, the voice of one who gives orders that are obeyed. The opinion of the lounge was divided as to whether or not they were sisters.

They vanished quietly upstairs in convoy of the manager's wife, and they did not re-appear for the lounge tea, which in any case would have been undrinkably stewed. It then became known, by the agency of one of those guests, to be found in every hotel, who acquire all the secrets of the hotel by the exercise of unabashed curiosity on the personnel, that the two ladies had engaged two bedrooms, Nos. 17 and 18, and the sumptuous private parlour with a balcony on the first floor, styled "C" in the nomenclature of rooms. This fact definitely established the position of the new arrivals in the moral fabric of the hotel. They were wealthy. They had money to throw away. For even in a select hotel like the Rutland it is not everybody who indulges in a private sitting- room; there were only four such apartments in the hotel, as against fifty bedrooms.

At dinner they had a small table to themselves in a corner. The short lady wore a white shawl over her shoulders. Her almost apologetic manner during the meal confirmed the view that she must be a very simple person, unused to the world and its ways. The other continued to be imperial. She ordered half-a-bottle of wine and drank two glasses. She stared about her quite self- unconsciously, whereas the little woman divided her glances between her companion and her plate. They did not talk much. Immediately after dinner they retired. "Widows in easy circumstances" was the verdict; but the contrast between the pair held puzzles that piqued the inquisitive.

Sophia had conquered again. Once more Sophia had resolved to accomplish a thing and she had accomplished it. Events had fallen out thus. The advertisement for a general servant in the Signal had been a disheartening failure. A few answers were received, but of an entirely unsatisfactory character. Constance, a great deal more than Sophia, had been astounded by the bearing and the demands of modern servants. Constance was in despair. If Constance had not had an immense pride she would have been ready to suggest to Sophia that Amy should be asked to 'stay on.' But Constance would have accepted a modern impudent wench first. It was Maria Critchlow who got Constance out of her difficulty by giving her particulars of a reliable servant who was about to leave a situation in which she had stayed for eight years. Constance did not imagine that a servant recommended by Maria Critchlow would suit her, but, being in a quandary, she arranged to see the servant, and both she and Sophia were very pleased with the girl-- Rose Bennion by name. The mischief was that Rose would not be free until about a month after Amy had left. Rose would have left her old situation, but she had a fancy to go and spend a fortnight with a married sister at Manchester before settling into new quarters. Constance and Sophia felt that this caprice of Rose's was really very tiresome and unnecessary. Of course Amy might have been asked to 'stay on' just for a month. Amy would probably have volunteered to do so had she been aware of the circumstances. She was not, however, aware of the circumstances. And Constance was determined not to be beholden to Amy for anything. What could the sisters do? Sophia, who conducted all the interviews with Rose and other candidates, said that it would be a grave error to let Rose slip. Besides, they had no one to take her place, no one who could come at once.

The dilemma was appalling. At least, it seemed appalling to Constance, who really believed that no mistress had ever been so 'awkwardly fixed.' And yet, when Sophia first proposed her solution, Constance considered it to be a quite impossible solution. Sophia's idea was that they should lock up the house and leave it on the same day as Amy left it, to spend a few weeks in some holiday resort. To begin with, the idea of leaving the house empty seemed to Constance a mad idea. The house had never been left empty. And then--going for a holiday in April! Constance had never been for a holiday except in the month of August. No! The project was beset with difficulties and dangers which could not be overcome nor provided against. For example, "We can't come back to a dirty house," said Constance. "And we can't have a strange servant coming here before us." To which Sophia had replied: "Then what SHALL you do?" And Constance, after prodigious reflection on the frightful pass to which destiny had brought her, had said that she supposed she would have to manage with a charwoman until Rose's advent. She asked Sophia if she remembered old Maggie. Sophia, of course, perfectly remembered. Old Maggie was dead, as well as the drunken, amiable Hollins, but there was a young Maggie (wife of a bricklayer) who went out charing in the spare time left from looking after seven children. The more Constance meditated upon young Maggie, the more was she convinced that young Maggie would meet the case. Constance felt she could trust young Maggie.

This expression of trust in Maggie was Constance's undoing. Why should they not go away, and arrange with Maggie to come to the house a few days before their return, to clean and ventilate? The weight of reason overbore Constance. She yielded unwillingly, but she yielded. It was the mention of Buxton that finally moved her. She knew Buxton. Her old landlady at Buxton was dead, and Constance had not visited the place since before Samuel's death; nevertheless its name had a reassuring sound to her ears, and for sciatica its waters and climate were admitted to be the best in England. Gradually Constance permitted herself to be embarked on this perilous enterprise of shutting up the house for twenty-five days. She imparted the information to Amy, who was astounded. Then she commenced upon her domestic preparations. She wrapped Samuel's Family Bible in brown paper; she put Cyril's straw-framed copy of Sir Edwin Landseer away in a drawer, and she took ten thousand other precautions. It was grotesque; it was farcical; it was what you please. And when, with the cab at the door and the luggage on the cab, and the dogs chained together, and Maria Critchlow waiting on the pavement to receive the key, Constance put the key into the door on the outside, and locked up the empty house, Constance's face was tragic with innumerable apprehensions. And Sophia felt that she had performed a miracle. She had.

On the whole the sisters were well received in the hotel, though they were not at an age which commands popularity. In the criticism which was passed upon them--the free, realistic and relentless criticism of private hotels--Sophia was at first set down as overbearing. But in a few days this view was modified, and Sophia rose in esteem. The fact was that Sophia's behaviour changed after forty-eight hours. The Rutland Hotel was very good. It was so good as to disturb Sophia's profound beliefs that there was in the world only one truly high-class pension, and that nobody could teach the creator of that unique pension anything about the art of management. The food was excellent; the attendance in the bedrooms was excellent (and Sophia knew how difficult of attainment was excellent bedroom attendance); and to the eye the interior of the Rutland presented a spectacle far richer than the Pension Frensham could show. The standard of comfort was higher. The guests had a more distinguished appearance. It is true that the prices were much higher. Sophia was humbled. She had enough sense to adjust her perspective. Further, she found herself ignorant of many matters which by the other guests were taken for granted and used as a basis for conversation. Prolonged residence in Paris would not justify this ignorance; it seemed rather to intensify its strangeness. Thus, when someone of cosmopolitan experience, having learnt that she had lived in Paris for many years, asked what had been going on lately at the Comedie Francaise, she had to admit that she had not been in a French theatre for nearly thirty years. And when, on a Sunday, the same person questioned her about the English chaplain in Paris, lo! she knew nothing but his name, had never even seen him. Sophia's life, in its way, had been as narrow as Constance's. Though her experience of human nature was wide, she had been in a groove as deep as Constance's. She had been utterly absorbed in doing one single thing.

By tacit agreement she had charge of the expedition. She paid all the bills. Constance protested against the expensiveness of the affair several times, but Sophia quietened her by sheer force of individuality. Constance had one advantage over Sophia. She knew Buxton and its neighbourhood intimately, and she was therefore in a position to show off the sights and to deal with local peculiarities. In all other respects Sophia led.

They very soon became acclimatized to the hotel. They moved easily between Turkey carpets and sculptured ceilings; their eyes grew used to the eternal vision of themselves and other slow-moving dignities in gilt mirrors, to the heaviness of great oil-paintings of picturesque scenery, to the indications of surreptitious dirt behind massive furniture, to the grey-brown of the shirt-fronts of the waiters, to the litter of trays, boots and pails in long corridors; their ears were always awake to the sounds of gongs and bells. They consulted the barometer and ordered the daily carriage with the perfunctoriness of habit. They discovered what can be learnt of other people's needlework in a hotel on a wet day. They performed co-operative outings with fellow-guests. They invited fellow-guests into their sitting-room. When there was an entertainment they did not avoid it. Sophia was determined to do everything that could with propriety be done, partly as an outlet for her own energy (which since she left Paris had been accumulating), but more on Constance's account. She remembered all that Dr. Stirling had. said, and the heartiness of her own agreement with his opinions. It was a great day when, under tuition of an aged lady and in the privacy of their parlour, they both began to study the elements of Patience. Neither had ever played at cards. Constance was almost afraid to touch cards, as though in the very cardboard there had been something unrighteous and perilous. But the respectability of a luxurious private hotel makes proper every act that passes within its walls. And Constance plausibly argued that no harm could come from a game which you played by yourself. She acquired with some aptitude several varieties of Patience. She said: "I think I could enjoy that, if I kept at it. But it does make my head whirl."

Nevertheless Constance was not happy in the hotel. She worried the whole time about her empty house. She anticipated difficulties and even disasters. She wondered again and again whether she could trust the second Maggie in her house alone, whether it would not be better to return home earlier and participate personally in the cleaning. She would have decided to do so had it not been that she hesitated to subject Sophia to the inconvenience of a house upside down. The matter was on her mind, always. Always she was restlessly anticipating the day when they would leave. She had carelessly left her heart behind in St. Luke's Square. She had never stayed in a hotel before, and she did not like it. Sciatica occasionally harassed her. Yet when it came to the point she would not drink the waters. She said she never had drunk them, and seemed to regard that as a reason why she never should. Sophia had achieved a miracle in getting her to Buxton for nearly a month, but the ultimate grand effect lacked brilliance.

Then came the fatal letter, the desolating letter, which vindicated Constance's ............

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